About

Two senior IT professionals, one local team

NEM Solutions was founded by two IT professionals with more than 20 years of experience each. We support small and mid-sized businesses across Greater Vancouver, on-site and remotely.

Our story

Why we started NEM

Between us, we have spent more than 40 years in IT, supporting offices, building networks and running Microsoft environments. Again and again we saw the same thing: small and mid-sized businesses were either left to fend for themselves or treated as an afterthought by large providers.

We started NEM Solutions to give small and mid-sized businesses the same quality of IT that large companies expect, delivered by people who pick up the phone, know your office and explain things plainly. The name NEM combines both founders’ names.

Today we look after businesses of 5 to 150 people across Greater Vancouver, mostly in engineering and consulting, construction, and manufacturing, packaging and print.

How we work

What you can expect from us

  • Senior people, direct

    You work with experienced engineers who know your office and your setup, not a call centre or a different stranger every time.

  • Security first

    Multi-factor sign-in, managed devices, patched systems and tested backups are the starting point, not an optional extra.

  • Straight answers

    We explain what’s wrong, what it costs to fix and what can wait, without jargon or pressure.

  • Local and on-site

    We’re based in Vancouver and come to your office when something needs hands on, not just a remote session.

Service area

On-site across Greater Vancouver

Our office is at 202-4675 Cambie St, Vancouver. We provide remote support anywhere and on-site support across Greater Vancouver, including:

  • Vancouver
  • Burnaby
  • Richmond
  • Surrey
  • North Shore

Partners

Partnerships

  • Microsoft AI Cloud Partner Program

    Member of Microsoft’s partner program.

  • Microsoft Cloud Solution Provider (CSP)

    Microsoft 365 licences supplied and managed directly by us.

  • Kaseya partner

    Cloud backup for Microsoft 365 and other SaaS data.

Find out where your IT stands

A free IT assessment shows you what's working, what's at risk and what to fix first, explained in plain English.