Services

AI for Microsoft 365

Help your team use AI in day-to-day work, safely. We set up Microsoft 365 Copilot, ChatGPT and Claude, connect them to your Microsoft 365 the right way, and teach your staff how to get real value from them.

Everyday work

What AI can help your team with

Real tasks your staff do every day, done faster. A few examples:

  • Email

    Summarize long threads, draft replies in your tone and catch what needs your attention.

  • Meetings

    Meeting recaps, decisions and action items from Teams, so nobody has to take notes.

  • Documents

    First drafts of proposals, reports and policies, and quick summaries of long files.

  • Finding information

    Ask a question and get answers from your own files in SharePoint and OneDrive.

  • Spreadsheets

    Explain a dataset, suggest formulas and spot trends without being an Excel expert.

  • Everyday questions

    Rewrite a message, research a topic or plan a task, in plain language.

Security first

AI sees what each person can see

Copilot, and ChatGPT and Claude when connected to Microsoft 365, work with the signed-in person's existing permissions. If old sharing links or overly broad access exist, AI can surface files people were never meant to find. Before we switch anything on, we review who can see what in SharePoint, OneDrive and Teams and fix it, so AI helps your team without creating new risks.

How we help

From first questions to everyday habit

  1. Step 1: Check readiness

    We review who can see what in Microsoft 365, tidy up old sharing and permissions, and identify the people and tasks that will benefit most.

  2. Step 2: Set up the tools

    We turn on and configure Copilot, connect ChatGPT or Claude to Microsoft 365 with the right admin approvals, and arrange Copilot licences through Microsoft's CSP program only where they make sense.

  3. Step 3: Train your team

    Hands-on sessions built around your real daily tasks: how to ask good questions, check the answers, and what should never be shared with an AI tool.

  4. Step 4: Support and review

    Help when questions come up, guidance as new features arrive, and regular licence reviews so you only pay for seats people actually use.

The tools

Copilot, ChatGPT or Claude?

Each assistant has strengths. We help you pick what fits your team and budget.

  • Microsoft 365 Copilot Chat

    Included with eligible Microsoft 365 business plans. A secure AI chat for your staff, grounded in web information.

  • Microsoft 365 Copilot

    A paid add-on licence. Works inside Outlook, Teams, Word, Excel and PowerPoint with your own emails, files and meetings.

  • ChatGPT with Microsoft 365

    OpenAI's AI assistant. On business plans it can connect to Outlook, Teams and SharePoint once your Microsoft 365 admin approves access.

  • Claude with Microsoft 365

    Anthropic's AI assistant, connected to Outlook, SharePoint, OneDrive and Teams. Each person only reaches content they already have access to.

Product features and licensing change often. We confirm the current options for your Microsoft 365 plan during your assessment.

Questions

Common questions about AI at work

Is our company data safe with AI tools?

Business AI tools like Microsoft 365 Copilot, ChatGPT and Claude work within each person’s existing Microsoft 365 permissions. The real risk is usually old sharing links and overly broad access, which AI can bring to the surface. That is why we review and fix permissions before switching anything on.

Do we need to buy Copilot for everyone?

No. Copilot Chat is included with eligible Microsoft 365 business plans. We help you decide who would genuinely benefit from the paid Microsoft 365 Copilot licence, so you don’t pay for seats that go unused.

Can we use ChatGPT or Claude alongside Copilot?

Yes. Many teams use more than one assistant. We can connect ChatGPT or Claude to your Microsoft 365 alongside Copilot, set clear rules on which tool is approved for what, and show your staff when each one is the better fit.

Find out where your IT stands

A free IT assessment shows you what's working, what's at risk and what to fix first, explained in plain English.

Microsoft 365 and Microsoft 365 Copilot are trademarks of Microsoft Corporation. ChatGPT is a trademark of OpenAI. Claude is a trademark of Anthropic. NEM Solutions is an independent provider and is not affiliated with OpenAI or Anthropic.